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Wednesday, 07 December 2016 17:07

2 Minute Briefing - Communications & Technology

Issue 16: December 2016

Quick snapshot of the priority issues and actions worked through at the most recent Joint Committee meeting between CFA and VFBV. (Meeting held 26/11/2016)


The Digital Scanner subsidisation program advocated by VFBV and run in partnership with CFA has been an overwhelming success, since it began in October 2015. So far, 10,478 digital scanners have been ordered and shipped to Brigades and Groups across the state.  The subsidy budget, and the savings to members, represents over $3 million dollars.

More than 970 Brigades and 80 Groups have placed and received their Tier 1 & 2 orders, and Tier 3 is still under way. Under the Tier 1 program, every Brigade was entitled to a minimum of eight units at the subsidised price.  On average, Brigades ordered 3.5 units under Tier 1, and Groups took up one of their guaranteed minimum of two units.  Under Tiers 1 and 2 members paid $150 for a scanner, with the subsidy budget paying the other $296.75

Scanners are still available: CFA is still accepting Tier 3 orders, from Brigades, Groups and individual members. Tier 3 units are available at cost price, which was significantly reduced due to the bulk orders placed during the subsidisation program.  Members can order units for $446.75 plus postage and handling, while stocks last.  Order forms are still available from the VFBV website.


Each quarter, the committee receives detailed reporting on the number of EAS Page observation reports submitted, including the type of issues reported, the length of time to investigate, and the results of each investigation. Encouragingly, since implementing this reporting cycle, the committee has observed a significant reduction in the time taken to resolve issues and the quality of reporting. Over the year, the 3 most common reported faults have been; not receiving messages (~38%), physical damage to the pager (~18%), and lost or stolen pagers (~10%).

Members are reminded of the importance of lodging EAS fault reports when they experience problems with their pagers. This information is critically important in identifying network performance issues as well as monitoring the health and status of the current pagers. The committee has requested that CFA investigate and prioritize the introduction of Electronic Observation Reports in addition to the current reporting option, which would provide more timely feedback to the member raising the concern. CFA has agreed to investigate, scope and report back.


For many years now VFBV and the Committee have been advocating for the Regional Mobile Radio Network to be expanded to cover the outer metropolitan districts. This network provides high quality digital P25 network capabilities and much improved radio audio quality. Under the Regional Radio Dispatch Service project announced back in 2013, the CFA network has been upgraded to the new digital network in all CFA districts excluding Districts 7, 8, 13 and 14 and has been a resounding success.

Unfortunately, these four Districts were not funded through RRDS and are still operating on the analogue dispatch network. Given these are amongst the busiest Districts in the state, the inability to access the digital dispatch network has far reaching consequences, one of them being these Districts will have no means to access improved functionality, such as the short status button functionality when it finally rolls out. Given the impact short status messaging will have on reducing radio congestion, this would provide a significant improvement to the busy outer metropolitan dispatch systems. In principle approval for expansion has now been announced, and CFA is now working with EMV, VicPol and SES in scoping a new project to potentially deliver on this commitment. VFBV welcomes this long awaited progress and will continue our advocacy to ensure the project receives adequate funding and government priority.   

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CFA Volunteers are the unpaid professionals of our Emergency Services. VFBV is their united voice, and speaks on behalf of Victoria's 60,000 CFA Volunteers.